A mere 11 days after my purchase on August 20, 2025, with the ITSKINS case firmly attached by the store to my brand new Samsung Galaxy Flip 7 FE, the phone accidentally fell four feet to the totally flat surface with NO sharp object nearby. Two thin lines (horizonal and vertical) of color appeared on the phone, which was rendered 100% unusable. I cannot even power the phone off. A dark blob-like image covered one-half of my non-responsive home screen. A very tiny pinhole in the screen was the confluence of the two lines meeting.

I would think Samsung would want the phone back to find out why the new model did not survive, even with the ITSKINS shell secured firmly to the new phone. Also, ITSKINS would seemingly want the case back to learn why their product failed so miserably.

The only one seemingly interested in having the phone is Consumer Cellular's insurance company, which wants me to pay $249 for a replacement phone, or (worse) a refurbished phone. That is nearly one-half of the amount the $600 new phone cost me 11 days earlier.

I will continue my efforts with Consumer Cellular to void my two-year contract of paying for the new phone AND insurance.

In the meantime, I caution others who are looking to purchase the Samsung Galaxy Flip 7 FE ... as well as the ITSKINS company whose product so horribly failed to protect my 11-day new phone.

It doesn’t mess with the phone’s foldability at all. Opens and closes smoothly.

Great protection, and it doesn’t add bulk perfect for someone always on the go like me.

The magnet system is way better than clips or snaps. Just feels secure.

Everything fits perfectly no weird gaps or loose spots. Definitely worth the price.