Shipping policy

Shipping

We provide free shipping on all orders from our USA warehouse.

Standard delivery times are 5 - 7 business days from collection by courier.

Please note: during busy periods or sale, there may be some delays.

ITSKINS reserves the right to make changes to shipping rates and carriers at anytime without notice. This includes waiving or discounting shipping rates at any given time.

If you have any questions please contact us at gotcha@itskins.com

OTHER SHIPPING OPTIONS

We also have warehouses specific to Europe and Asia Pacific with improved rates and delivery times. You can visit them using the link in the upper-right corner of the website.

CUSTOMS/IMPORT DUTIES & TAXES

Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. If the courier cannot contact them, ITSKINS support will reach out to the customer directly. If the order is shipped back to the ITSKINS warehouse, they will be responsible for any return shipping fees incurred. ITSKINS is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.

For further information, we recommend contacting your local customs office.

CHANGES TO YOUR ORDER

Unfortunately, we are unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order, in particular we recommend double-checking your email address, delivery address, and device model chosen. Please note: we reserve the right to cancel any order at any time.